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Allow end users to see all non-Solved tickets

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Priscilla Vencat

Posted Dec 21, 2022

Our customers are asking for a view of their Requests that allows them to see all tickets in a non-Solved status vs being broken out by Open, Awaiting your reply, and Solved. 

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    Priscilla Vencat

    Additionally, our customers would like a separate view for On Hold tickets

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