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Ability to drill into usage stats



Posted Jan 23, 2024

It's really useful being able to see which users have the highest usage, and which endpoints have the highest usage. But it would be more useful to be able to drill down a combination of the two. So which user/endpoint has the highest usage.

We have a couple of outliers of endpoints with significantly higher usage, and being able to drill down the data like this would help us work out which integration or connection is the cause.


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2 comments

100% agree, this would be super useful:

  • drill in on a specific endpoint to see which users have been calling it the most
  • drill in on a specific user to see which endpoints they've been using the most

 

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Sean Newton

Zendesk Product Manager

Thank you for this feedback.  We are looking into providing customers better self-serve analytical tools around their API usage inclusive of the the breakdown requested above.

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