4 color ticketing system instead of 2... who thought this was a good idea?
Posted Jul 18, 2024
The new coloring system is very unnecessary and really diminishes the effectiveness of the yellow for internal notes. It's very distracting dealing with 4 colors green, yellow, gray, and white as a background. Did the decision make ever work on tickets, or did we just overreact to a few folks who probably shouldn't be in their roles?
This vote is to please, change it back and not solve problems that aren't problems for the sake of change, you're just making the product worse for no real reason.
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