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Android Zendesk Support SDK 5.3.0 / 5.3.1 crashed when open RequestListActivity
Posted Oct 16, 2024
5.2.0 Scenario :
RequestListActivity.builder().show(requireContext())
it works fine, but in 5.3.0 / 5.3.1 Scenario :
App crashed !
exception logs are below:
Caused by: java.lang.NullPointerException: Parameter specified as non-null is null: method zendesk.commonui.SystemWindowInsets.applyWindowInsets, parameter <this>
at zendesk.commonui.SystemWindowInsets.applyWindowInsets(Unknown Source:2)
at zendesk.support.requestlist.RequestListView.applyWindowInsets(RequestListView.java:153)
at zendesk.support.requestlist.RequestListView.<init>(RequestListView.java:148)
at zendesk.support.requestlist.RequestListViewModule.view(RequestListViewModule.java:27)
at zendesk.support.requestlist.RequestListViewModule_ViewFactory.view(RequestListViewModule_ViewFactory.java:47)
at zendesk.support.requestlist.RequestListViewModule_ViewFactory.get(RequestListViewModule_ViewFactory.java:38)
at zendesk.support.requestlist.RequestListViewModule_ViewFactory.get(RequestListViewModule_ViewFactory.java:12)
at dagger.internal.DoubleCheck.get(DoubleCheck.java:47)
at zendesk.support.DaggerSupportSdkComponent$RequestListComponentImpl.injectRequestListActivity(DaggerSupportSdkComponent.java:297)
at zendesk.support.DaggerSupportSdkComponent$RequestListComponentImpl.inject(DaggerSupportSdkComponent.java:292)
at zendesk.support.requestlist.RequestListActivity.onCreate(RequestListActivity.java:85)
at android.app.Activity.performCreate(Activity.java:9002)
at android.app.Activity.performCreate(Activity.java:8980)
at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1526)
0
5 comments
Break Song
Please fixed Android support sdk source code issue, thanks !
0
Onur Okutan
Hi, thank you for reaching out and raising this issue. In order for us to investigate, we’ll need detailed reproduction steps. If you can raise a support ticket through our Help Center, we will be happy to assist you further.
Thank you!
0
Fred
I'm getting the same error.
0
Fred
It appears we were overriding a layout in our Android code. And the AppBar was missing an id.
0
Break Song
Hi all,
Thanks for Fred attention this issues,
I found that SDK 5.3.1 activity layout XML files is different from 5.2.0
(such as
zs_activity_help_center
andzs_activity_request_list
)After I updating and patch 5.3.1 activity layout XML files,
It works now !
I though crashed issue is not SDK problem cause we use old version layout files lead to newer SDK crashed.
Please update our override layout XML to newer one
Thanks.
0