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Visibility of Custom Objects to Anonymous



Posted Nov 05, 2024

Hi All,

 

This feature is a game changer! thank you.

 

Our use case is to allow residents to log issues about public assets, i.e. lamp posts, benches, trees etc.

Given the public nature of the assets,  we don't press residents to create accounts and login first, and I've notice the Custom Objects are only available once a end-user has logged in, not while they are still anonymous.

Is this by design or am I doing something wrong? 
And if by design, Is anonymous access to Custom Objects on the roadmap and is there a timeline? 

 

Many Thanks 

Dean,


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3 comments

+1, similar use case here

 

we need to be able to provide annonymus user to select from custom objects also, and we don't want them to log in 

 

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Ashwin Raju

Zendesk Product Manager

hi Dean, Federico - We have thought about it.. However, before we enable that, we need to support default permissions on custom objects..At this point we dont have it in our roadmap.. However, I will capture this as a feedback and design how we can enable this use case for you. 

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Hi Ashwin Raju ,   Is this something which made the roadmap? Or could you advise of a work around?

Many Thanks, Dean

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