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Zendesk Bot for Help Center Articles



Posted Nov 21, 2024

Hi Zendesk Family!

 

I am using Zendesk Suite Professional Plan. I need help in implementing Zendesk Bot for Help Center Articles. All your help, ideas, assistance, guidance, support and thoughts are appreciated.

 

Thank you so much in advance!

 


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Could someone from the Zendesk Community kindly assist?

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Destiny

Zendesk Customer Care

Hello Nagarjun,
 
Thank you for reaching out! I recommend checking out this article on optimizing your Help Center content for bots and autoreplies: Optimizing Your Help Center Content. It provides valuable insights on how to configure your bots to effectively deliver Help Center articles.
 
If you need further assistance or encounter any issues during the configuration process, please don’t hesitate to reach out to our team. You can find guidance on how to contact us in this support guide: Contacting Zendesk Customer Support.
 
Looking forward to helping you!

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