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Feature request: Requests API endpoint for Show User



Posted Mar 24, 2025

The Show Request requests API endpoint {{baseUrl}}/api/v2/requests/:request_id/comments returns the `assignee_id` of the request, but does not provide any way for the end user to see basic information of this assignee, such as Name or Organization. Compare this with the Listing Comments Request {{baseUrl}}/api/v2/requests/:request_id/comments, which returns a “users” object containing id, name, photo, agent, and organization_id for every user who is referred to by one of the comments.

 

I think there ought to be a way to determine the name of the request assignee through the Requests API, either through a direct Get User endpoint or through another response field like what Listing Comments does.


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