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Getting started

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Set yourself up for success with onboarding guides

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Product guides

Make the most of your Zendesk setup with our comprehensive documentation

Help and FAQs

Help and FAQs

Find solutions for common issues

Best practices

Best practices and how-tos

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Video

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Watch and learn how to use Zendesk

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News and updates

Announcing consistent terminology across AI agents

Edited May 07, 2025

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Announcements

Announcing support for OAuth refresh token grant type and OAuth access and refresh token expirations

Edited May 06, 2025

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Announcements

Release notes through 2025-5-2

Edited May 05, 2025

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Release notes

What's new in Zendesk: May 2025

Edited May 01, 2025

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What's new in Zendesk

Help center authentication for messaging (EAP)

Edited May 01, 2025

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Announcements

Announcing omnichannel engagements and updated agent productivity reports

Edited Apr 30, 2025

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Announcements

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