Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned-1 votes 0 comments
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Formula to show the number of tickets for half hours on the report.1 vote 1 comment
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Export All Report Feature for Admins7 votes 3 comments
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End User: Detailed report1 vote 0 comments
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Adjusting precision and scale on totals columns only0 votes 0 comments
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Visibility of Agent Activity/Capacity on Live Dashboard3 votes 0 comments
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Agent touch and pass metrics?0 votes 2 comments
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Tempo prima risposta e tempo assegnazione del ticket0 votes 0 comments
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How many tickets were resolved with the "Rapid Resolve"1 vote 1 comment
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Regarding changes to sharing dashboards with passwords.3 votes 0 comments
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Difficulties with reporting on CSAT for tickets for a certain time period i.e. this week, last week, etc. Answered0 votes 9 comments
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I want to open the Explore report in a new tab.2 votes 0 comments
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젠데스크 Explore 사용시 raw data 최신화 방법0 votes 0 comments
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How to compare avg resolution time of tickets with and without KB?0 votes 1 comment
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Organizing Reports5 votes 1 comment
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Feature: Allow switch on/off Explosion in Report from Dashboard0 votes 0 comments
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Excluding weekends from aging calculation/metric0 votes 1 comment
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Lack of features in Beta Panel Generator vs Classic Panel Generator3 votes 3 comments
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Add live reporting of all Agent Statuses with Omnichannel routing2 votes 1 comment
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Time Tracking Agent Productivity0 votes 2 comments
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Campos personalizado en las métricas de Explore0 votes 0 comments
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Assignee Data Filter0 votes 0 comments