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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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Thank you for your continued engagement and feedback on our Dashboard Builder. As we work to enhance your experience, we...

Posted Mar 13, 2025 · Walter Bellante

17

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-1

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10

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We would love to understand how important it is for you and your company to be able to limit the ability to dele...

Posted Aug 05, 2024 · Patrycja Picha

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Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows o...

Posted Sep 29, 2023 · Shawna James

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0

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Posted Sep 29, 2023 · Shawna James

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Macros are such an important element of our workflow, being able to measure the usage of the macros, tickets solved with...

Posted May 18, 2017 · Permanently deleted user

94

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113

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49

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Within the new version of the dashboards, we can't download individual reports. This impacts us heavily since we often n...

Posted Nov 28, 2024 · Mayra

5

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5

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When using Beta Builder, I use the attribute "Ticket Subject" as a filter when reviewing Created Tickets. I want to choo...

Posted Nov 13, 2023 · Magdalena Primo

6

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5

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2

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I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

Posted Sep 25, 2020 · Ryan Boyer

83

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107

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45

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highly appreciate is a metric or workaround to show up the status of automated results at the report.

Posted Mar 28, 2025 · Carmen

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In the legacy dashboard editor, you were able to do a Simple selection of “Today” on a time filter for date range:

Posted Mar 26, 2025 · Chris Rathlein

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2

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