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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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We're want to build up a report with information out of two different datasets. In particular we want to count incoming ...
Posted Dec 12, 2023 · Jamie Berges
4
Followers
6
Votes
4
Comments
Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also conduc...
Posted Feb 20, 2025 · Melanie Hobman
2
Followers
1
Vote
2
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I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...
Posted Jan 29, 2025 · Sam
4
Followers
2
Votes
4
Comments
This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...
Posted Mar 12, 2025 · Joshua Bentley
2
Followers
1
Vote
2
Comments
Custom Roles in Explore
Planned
Feature Request Summary:
Along with the roles of Admin, Agent, End User in Explore datasets,...Posted Jun 02, 2022 · Monica
10
Followers
21
Votes
6
Comments
Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...
Posted Jan 06, 2025 · Tim Grimshaw
3
Followers
1
Vote
4
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Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...
Posted Oct 19, 2023 · Walter Bellante
67
Followers
-16
Votes
96
Comments
The current behavior when exporting a CSV from Explore creates a new row for a ticket for each value in a multi select f...
Posted May 23, 2023 · Marcus Vickers
10
Followers
7
Votes
6
Comments
I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...
Posted Sep 25, 2020 · Ryan Boyer
81
Followers
107
Votes
43
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by...
Posted Dec 04, 2024 · Jon Durlauf
6
Followers
4
Votes
5
Comments