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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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We're want to build up a report with information out of two different datasets. In particular we want to count incoming ...

Posted Dec 12, 2023 · Jamie Berges

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Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also conduc...

Posted Feb 20, 2025 · Melanie Hobman

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I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

Posted Jan 29, 2025 · Sam

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This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...

Posted Mar 12, 2025 · Joshua Bentley

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Feature Request Summary:

Along with the roles of Admin, Agent, End User in Explore datasets,...

Posted Jun 02, 2022 · Monica

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Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...

Posted Jan 06, 2025 · Tim Grimshaw

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Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

Posted Oct 19, 2023 · Walter Bellante

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The current behavior when exporting a CSV from Explore creates a new row for a ticket for each value in a multi select f...

Posted May 23, 2023 · Marcus Vickers

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I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

Posted Sep 25, 2020 · Ryan Boyer

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Posted Dec 04, 2024 · Jon Durlauf

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