Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Organization Merge - We want your feedback! Pinned Featured5 votes 5 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured2 votes 14 comments
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Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
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Agents unable to see when other agents are on a ticket.0 votes 0 comments
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CSAT update notification triggers0 votes 0 comments
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Location of attachment download link after signature0 votes 0 comments
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Tag Search1 vote 0 comments
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２要素認証のユーザーごとの可否選択をしたい。0 votes 0 comments
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Inconsistent behavior when forwarding an external email to zendesk0 votes 0 comments
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How Can I get ZD to Remember the Tickets I Had Open After Being Logged Off?0 votes 3 comments
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hyperlinking placeholders0 votes 0 comments
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Views for Org0 votes 2 comments
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Initial feedback on the Agent Workspace5 votes 4 comments
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Zendesk tabs5 votes 1 comment
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View All Tickets For a Customer Without Clicking Profile Answered1 vote 3 comments
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Omitted view2 votes 0 comments
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Getting access to the Sunshine Custom Objects app0 votes 1 comment
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Visual notification for the View (+1 tickets in the view)4 votes 0 comments
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ticket takes time to load2 votes 0 comments
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Deactivate Groups2 votes 2 comments
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Native and easy to use Email Scheduler.0 votes 1 comment
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Automation tied to Out of Office app misfiring2 votes 0 comments
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Organization of views2 votes 1 comment