Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Triggers & Automations - We want your feedback! Pinned Featured6 votes 5 comments
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Announcing Macros keyboard shortcut - We need your feedback :) Pinned2 votes 17 comments
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Announcing redesigned @mentions in composer - We need your feedback :) Pinned4 votes 10 comments
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Product Feedback Post Template Pinned2 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured3 votes 31 comments
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Please STOP making unnecessary changes to UI1 vote 1 comment
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Forcefully upgraded to Agent Workspace1 vote 2 comments
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ZD view- Display number of pages6 votes 3 comments
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About the pagination of the view0 votes 0 comments
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Ability to set child ticket fields via macro1 vote 0 comments
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Ticket Status Field ID Displaying Rather Than Title in Export0 votes 0 comments
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Custom Pending for Tickets0 votes 0 comments
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Possible to edit "submit a request" page?0 votes 1 comment
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Phishing Warning for other Admins4 votes 1 comment
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Make ticket fields mandatory for agents1 vote 3 comments
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The encoded_id in emails is not hidden enough0 votes 0 comments
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Being able to set a requester email address on a macro2 votes 0 comments
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Using placeholders for subjects on side conversations0 votes 1 comment
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Staff Agent to Light Agent0 votes 0 comments
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"Customer Health" Organization Metrics2 votes 0 comments
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Notification when a new user register0 votes 1 comment
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Getting email of responder in ticket threads0 votes 0 comments
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Ticket merge notification language0 votes 0 comments
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Custom Field Filtering0 votes 1 comment
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Marcador de posición siguiente día/horario laborable0 votes 0 comments
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Ticket de tareas recurrentes0 votes 0 comments
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Ability to Search for Multiple Ticket IDs in order to Bulk Update1 vote 0 comments
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Exporting messaging conversation0 votes 0 comments