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Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).

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Dear Community, We are thrilled that Zendesk Dark Mode is now in your hands with our

Posted Mar 24, 2025 · Shawna James

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Zendesk is committed to continuously improving our

Posted Dec 04, 2024 · Chaitali Pathak

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Dear Customers, We are excited to launch our latest version of the

Posted Jan 17, 2025 · Shawna James

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Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our produc...

Posted Sep 29, 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Posted Sep 29, 2023 · Shawna James

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I would like the option of removing the Detected Language feature from my ticket view settings. This feature is...

Posted Feb 21, 2024 · Robby

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While I consulted with Support via chat recently and was asked to create a post here, I do see that my issue has been br...

Posted Feb 11, 2021 · Carter Glascock

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I would like to request that the Change tests (Changed, Changed to, Changed from, etc) be added for custom Drop-...

Posted May 12, 2020 · Alex Kolodzey

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2020-11-12 We have been struggling with issues surrounding primary and secondary email addresses for our end-users. Ther...

Posted Nov 12, 2020 · Bonnie Pohlschneider

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I am writing to bring to your attention an issue that some of our customers are experiencing with the post-ticket resolu...

Posted Mar 27, 2025 · Joyce

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