Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Organization Merge - We want your feedback! Pinned Featured7 votes 10 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured2 votes 16 comments
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Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
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Please let me see the original .eml file in suspended0 votes 0 comments
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I need to delete orgs in bulk? How to do it?0 votes 0 comments
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FIX : Email without login should be configurable not mandatory0 votes 0 comments
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Zendesk needs to being back phone or email support3 votes 2 comments
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Japanese translation suggestion for "to" "from" labels in raw email view0 votes 0 comments
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Admin ability to sort views alphabetically for entire organization1 vote 0 comments
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Remove Background Color When Pasting from Internal Notes0 votes 0 comments
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Sorting by "Subject" in Views Removal2 votes 1 comment
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Zendesk Jira Integration - Bulk function0 votes 1 comment
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Inform agent when end user has automatic replies on0 votes 0 comments
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Fermeture du ticket parent suite à la fermeture de tous les tickets enfants0 votes 0 comments
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Capability to download Zendesk Views and Group that have access1 vote 0 comments
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URL Regex Field suggestion is wrong2 votes 1 comment
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About Tag Customization0 votes 1 comment
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Required fields are not really REQUIRED2 votes 7 comments
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External Support Addresses1 vote 1 comment
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Ticket classification options0 votes 3 comments
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Ability to set automation for "A number of business days from now"2 votes 0 comments
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Please undo the change that opens the chat constantly now10 votes 8 comments
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Being able to use HTML in macros0 votes 0 comments
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Change background color for merged tickets0 votes 0 comments
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Workspace UI problems and Darkmode0 votes 0 comments
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Customize the position of the ticket status button1 vote 0 comments
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Allow "Hours since" conditions in ANY conditions list for Views3 votes 0 comments