Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Organization Merge - We want your feedback! Pinned Featured7 votes 11 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured2 votes 16 comments
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Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
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End User in CC receiving duplicate notification (email and update)0 votes 0 comments
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Product feedback: ticket fields editable by end-users2 votes 0 comments
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E-mail sent from the an address to the same address0 votes 0 comments
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Tagging Facebook Messenger tickets from multiple Facebook pages0 votes 1 comment
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Add "Play" tickets to a customer view.0 votes 1 comment
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Knowledge: Copy link to conversation pop-up alert0 votes 0 comments
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Ticket automatisch einem Benutzer zuordnen7 votes 0 comments
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Lao Language Integration0 votes 0 comments
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Build workflows that references external (non-ticket) data1 vote 2 comments
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"Rapid Resolve" links should automatically be added to macros0 votes 0 comments
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Feature Request: Agent Workspace show Organization Tickets1 vote 0 comments
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Add an undo and recall button to Agent Workspace1 vote 0 comments
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Put back sort by subject-1 votes 1 comment
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malware scanning feature blocking certain companies daily business3 votes 4 comments
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when saved internal note text copy and Paste in public note0 votes 1 comment
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Toggleable description popups on ticket fields for instructing agents.0 votes 0 comments
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[Feedback] Attention-grabbing notifications for your unread widget messages2 votes 2 comments
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Adding tags to multiple orgs0 votes 1 comment
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Please let me see the original .eml file in suspended1 vote 1 comment
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I need to delete orgs in bulk? How to do it?0 votes 1 comment
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FIX : Email without login should be configurable not mandatory0 votes 0 comments