Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
-
Product Feedback Post Template Pinned0 votes 0 comments
-
Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
-
Service Level Agreements - please share your feedback! Pinned Featured2 votes 21 comments
-
Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
-
Placeholders Reflecting Time as UTC0 votes 0 comments
-
Rotate picture in a ticket1 vote 0 comments
-
Reorder "Greeting" answers in Messaging Bot0 votes 0 comments
-
Reply Box Text styles and features - Remove Pop up Box0 votes 0 comments
-
Migration to Workspaces Ticket Layout2 votes 1 comment
-
Zendesk Ticket view should have an option "Jump to Oldest message"1 vote 1 comment
-
Rich HTML custom field0 votes 1 comment
-
Ticket tabs on new Agent Workspace interface7 votes 2 comments
-
View for Tickets I'm Following1 vote 0 comments
-
Reversible suggestion deletion for macros0 votes 2 comments
-
Chat: Adding a dynamic condition to Chat triggers - since message sent0 votes 0 comments
-
ZD-SFDC integration to support deleted tickets0 votes 0 comments
-
Subject line of suspended ticket [Email is too large] is changed0 votes 0 comments
-
Allow Redaction in Merged Comment0 votes 0 comments
-
Four Key Changes that Need to be Reverted Back7 votes 10 comments
-
Feature request: Allow for bulk updating of macro groups/content1 vote 2 comments
-
Suspended tickets improvement1 vote 0 comments
-
Views using the relationship look up field0 votes 0 comments
-
Customer Satisfaction reason0 votes 0 comments
-
Zendesk does not manage error messages when sending emails3 votes 1 comment
-
Sorting Organization Page1 vote 1 comment