Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
-
Organization Merge - We want your feedback! Pinned Featured7 votes 11 comments
-
Product Feedback Post Template Pinned0 votes 0 comments
-
Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
-
Service Level Agreements - please share your feedback! Pinned Featured2 votes 16 comments
-
Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
-
Build workflows that references external (non-ticket) data1 vote 2 comments
-
"Rapid Resolve" links should automatically be added to macros0 votes 0 comments
-
Feature Request: Agent Workspace show Organization Tickets0 votes 0 comments
-
Add an undo and recall button to Agent Workspace1 vote 0 comments
-
Put back sort by subject-1 votes 1 comment
-
malware scanning feature blocking certain companies daily business3 votes 1 comment
-
when saved internal note text copy and Paste in public note0 votes 0 comments
-
Toggleable description popups on ticket fields for instructing agents.0 votes 0 comments
-
Adding tags to multiple orgs0 votes 1 comment
-
Please let me see the original .eml file in suspended1 vote 1 comment
-
I need to delete orgs in bulk? How to do it?0 votes 1 comment
-
FIX : Email without login should be configurable not mandatory0 votes 0 comments
-
Zendesk needs to being back phone or email support5 votes 4 comments
-
Japanese translation suggestion for "to" "from" labels in raw email view0 votes 0 comments
-
Admin ability to sort views alphabetically for entire organization1 vote 0 comments
-
Remove Background Color When Pasting from Internal Notes2 votes 0 comments
-
Sorting by "Subject" in Views Removal2 votes 1 comment
-
Zendesk Jira Integration - Bulk function0 votes 1 comment
-
Inform agent when end user has automatic replies on0 votes 0 comments
-
Fermeture du ticket parent suite à la fermeture de tous les tickets enfants0 votes 0 comments
-
Capability to download Zendesk Views and Group that have access1 vote 0 comments