Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
-
Organization Merge - We want your feedback! Pinned Featured7 votes 12 comments
-
Product Feedback Post Template Pinned0 votes 0 comments
-
Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
-
Service Level Agreements - please share your feedback! Pinned Featured2 votes 21 comments
-
Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
-
Ticket tabs on new Agent Workspace interface0 votes 0 comments
-
Improve Closed Status Automation and Extend Ticket Closing Beyond 28 Days0 votes 0 comments
-
View for Tickets I'm Following0 votes 0 comments
-
Reversible suggestion deletion for macros0 votes 0 comments
-
Chat: Adding a dynamic condition to Chat triggers - since message sent0 votes 0 comments
-
host mapping0 votes 0 comments
-
Allow Redaction in Merged Comment0 votes 0 comments
-
Four Key Changes that Need to be Reverted Back4 votes 7 comments
-
Feature request: Allow for bulk updating of macro groups/content1 vote 2 comments
-
Suspended tickets improvement1 vote 0 comments
-
Views using the relationship look up field0 votes 0 comments
-
Customer Satisfaction reason0 votes 0 comments
-
Zendesk does not manage error messages when sending emails2 votes 0 comments
-
Sorting Organization Page1 vote 1 comment
-
Agent Workspace: Do not hide 'User profile' tab1 vote 0 comments
-
Default value for drop-down field created via email0 votes 0 comments
-
Adding columns in the ticket list of a Customer0 votes 0 comments
-
comments0 votes 0 comments
-
Date displayed on tickets - always exact date3 votes 0 comments
-
guide templates to be visible in the article editor0 votes 0 comments
-
Custom User Field Mandatory Option0 votes 1 comment
-
Groups0 votes 2 comments