Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Organization Merge - We want your feedback! Pinned Featured7 votes 12 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured2 votes 21 comments
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Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
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Chat Bot "Back & Return feature"0 votes 0 comments
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Views using the relationship look up field0 votes 0 comments
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Customer Satisfaction reason0 votes 0 comments
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Zendesk does not manage error messages when sending emails1 vote 0 comments
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Sorting Organization Page1 vote 1 comment
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Agent Workspace: Do not hide 'User profile' tab1 vote 0 comments
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Default value for drop-down field created via email0 votes 0 comments
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Adding columns in the ticket list of a Customer0 votes 0 comments
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comments0 votes 0 comments
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Date displayed on tickets - always exact date3 votes 0 comments
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guide templates to be visible in the article editor0 votes 0 comments
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Custom User Field Mandatory Option0 votes 1 comment
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Groups0 votes 2 comments
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Satisfaction Survey0 votes 0 comments
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Agent Workspace Composer Resize Saving3 votes 1 comment
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Help Bot0 votes 2 comments
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Update/change organization fields without ticket update0 votes 1 comment
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Not able to receive tickets in Zendesk account0 votes 3 comments
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Private Groups (Support) - Access to Suspended Tickets view0 votes 0 comments
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Ticket Merging Experience in Agent Workspace0 votes 1 comment
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Don't apply DST* to timestamps set when DST was not in effect0 votes 0 comments
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More audit log filters Answered0 votes 1 comment