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To whom it may concern, I would like to check something about help center API articles in zendesk. I exported from sales...
Posted Mar 06, 2025 · KAZUYUKI NITANAI
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...
Posted Mar 12, 2025 · mfg
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Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...
Posted Mar 12, 2025 · Faith S
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We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...
Posted Mar 07, 2025 · Alex Gardell
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Hello all, First time poster here and hoping someone can shed some light on my script here. I have a CSV file properly f...
Posted Mar 06, 2025 · Stephen Yorke
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I am trying to get the excerpt for promoted_articles, but I get an error
not possible to access `article` in `arti...Posted Dec 23, 2024 · Alex | Plement
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Hi Zendesk Community, I'm looking for an API or method to retrieve the original
To and CC fiel...Posted Feb 26, 2025 · Amit Chinchane
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I've set redirect rules via the EAP API to redirect an archived article to a different article. Using the Search Redirec...
Posted Jun 18, 2024 · Vicky Mills
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Hi These are bugs I see on the ticket import api, ref:
Posted Apr 03, 2024 · Lars Ørnlo
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We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...
Posted Mar 06, 2025 · Karthiga Adhimoolam
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