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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Renewal and Account Reps
      I am close to the end of my contract and need a sales person to contact me about renewal costs. All I want is what it wi...

      Posted Mar 04, 2025 · Amy Morell

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      OAuth token generated via "Client Credentials" flow is not working
      Hi, I was just testing the new OAuth Client Credentials flow out. I can successfully generate a token:

      Posted Mar 07, 2025 · CRM Integration System User

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      Zendesk deletes accounts without prior or post notification
      Our Zendesk also deleted our account with no prior notification. Moreover, they also did not notify us once the deletion...

      Posted Apr 28, 2023 · Direct Financial Planning

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      Concern Regarding the "Don't ask again for this computer for 30 days" Option
      Planned
      Dear Zendesk Team, I would like to raise a concern regarding the authentication feature in Zendesk that allows users to ...

      Posted Dec 27, 2024 · Vinicius Henrique da Silva

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      Export all end users phone numbers
      Answered

      Feature Request Summary:

      Exporting all end users phone numbers including primary and seconda...

      Posted May 25, 2022 · Jysk IT en del af Sagro I/S

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      Feature request - roles - configurable custom objects permissions
      It appears that the contributor and light agent roles permit view access to custom objects and are not configurable to b...

      Posted Oct 11, 2023 · mfg

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      Feedback: Only Admins should be able to change staff members names
      Hi guys, Our team would love to see option that will disable agents/staff members access to edit their real names. For o...

      Posted Mar 30, 2022 · Anastasia Kachanova

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      Billing Request: Add AI usage charges by feature/usage
      As a Zendesk customer, we would like to utilize more AI features. While we have not been interested in the AI features f...

      Posted Feb 27, 2025 · Megan Oksendahl

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      Ability to sort views specific to groups
      The documentation here:

      Posted Feb 26, 2025 · Rich Talbot

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      capture the response of a webhook in order to use it to fire another trigger
      1. Created Webhook with Get call ,Response Body as result "results": [ { "id": 1505865345961, "url": "https://{SUBDOMAIN...

      Posted May 11, 2022 · Kirthi itagihal

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