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Zendesk AI EAP - Merging suggestions

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      Announcing Merging suggestions EAP
      Update: Merging suggestions is now generally available. See Merging related tickets based on suggestion...

      Posted Mar 11, 2024 · Jakub Konik

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      Merging Suggestions feature EAP
      Hello, The feature is great but this needs to be worked on: Every time we try to merge a ticket into another one, this “...

      Posted Aug 01, 2024 · Enrique G

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