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Brenden Bennett

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Latest activity by Brenden Bennett

Brenden Bennett commented,

CommentViews, ticket status, and ticket fields

My team and I have been using the Zendesk Auto Refresh extension for Chrome for the past year, and it has worked great, but as of last night, it appears that an update from Zendesk has broken this extension as well as other Auto Refresh extensions. If updates are going to block these extensions from working, then the feature absolutely MUST be built into Zendesk with the option to either turn it off or adjust the time intervals for the seemingly few people who wouldn't want their views to refresh automatically. Bashing F5 on our keyboards or clicking into other views that have nothing to do with a particular team's day-to-day work is not an acceptable work-around. 

View comment · Posted Mar 31, 2021 · Brenden Bennett

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