Jake Gulick

Hi Dane - if we had a custom field for this, could I make a custom report that included the deal value (which could be the MRR) and then add the startup fee field to the report? 

Currently in Zendesk sell there is one spot for Deal Value. The problem is that we have a startup fee and a monthly fee and I would like to see them separated out so I can get a good idea of the one-time revenue and MRR. 

I was told by Zendesk support there was no way to do this but there has to be a way to do it. Do you create a custom field for one of them and make a custom report? What are the rest of the users doing? Thanks for any tips!