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Jeremy Watkin

Joined Apr 16, 2021

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Last activity Oct 16, 2021

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Jeremy Watkin commented,

CommentThird party and social messaging channels

Hi, we are using the Twitter integration and running into an issue where public mentions don't create a ticket. But if I login to Twitter and reply to that mention, my reply generates a ticket. What am I doing wrong?

View comment · Posted Feb 03, 2021 · Jeremy Watkin

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