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Jessica Harding
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Jessica Harding
Jessica Harding commented,
Community comment Feedback - Reporting and analytics (Explore)
+1 I was confused when Zendesk support told me to exclude merged tickets using a different way other than to simply use the filters. Yet the 'includes' on the filter works. When I said the filter didn't work, I was told to use the different way to exclude merged tickets, with no explanation as to why the filter wasn't working and if it will be fixed, alongside being told my ticket would be closed. Do we know when it's being fixed?
View comment · Posted Jan 14, 2021 · Jessica Harding
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