Cas du Plessis
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Activity overview
Latest activity by Cas du Plessis-
Cas du Plessis commented,
I am also experiencing the "Request Taking Too Long" issue - is there a solution for this?
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Cas du Plessis commented,
I assume these bits of data should be passed on from the widget to the backend service, that will generate the JWT? name: Customer's nameemail: Customer's email I have the following questions: Is ...
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Cas du Plessis created a post,
Using Custom Objects in the App Framework
AnsweredIf I want to access Support Objects (tickets, users, groups, etc) in an app developed using the App Framework v2, I can do this by calling: client.get('ticket') Is there a similar way to get data f...
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Cas du Plessis commented,
Looking at the API documentation for Side Conversations, there is no mention of copying fields to child tickets. Is this feature available in the API?
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Cas du Plessis commented,
any idea how to access the script from a template?
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Cas du Plessis commented,
In my document_head.hbs, I have added this: <script> var assetsIcon = "{{asset 'icon.js'}}"; </script> The icon.js file looks something like this: function getIcon(id, classification) { const icon...
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Cas du Plessis commented,
I have added a javascript file to my template assets. This file contains functions, with arguments. How would I use one of these functions in my template?