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VIVOTEK Admin
Joined May 05, 2021
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Last activity Oct 16, 2021
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Latest activity by VIVOTEK Admin
VIVOTEK Admin commented,
I Need this function!!
Is there any field to identify on lead/contact/deal who last modified this record?
Or any api to find that 'some custom field' was last modified by 'some user' at 'some time'.
Thanks.
View comment · Posted Sep 15, 2021 · VIVOTEK Admin
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VIVOTEK Admin commented,
I also need to create Custom Fields in Zendesk SELL via API. Is it support drop-down to add item via API?
View comment · Posted Aug 10, 2021 · VIVOTEK Admin
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VIVOTEK Admin commented,
Does it possible to fulfill this Sell request? Or in the future development road-map.
1.Product category functionality is too simple, cost can't share to sales user is really unreasonable.
2.We need add customized field in Product category, e.g., product characteristic, product item, product hierarchy.... It is really unreasonable without this feasibility in customization.
3.We need the customized field can be refer to other field. For example, margin can be calculated by the (deal values- total cost)/deal values. Even just a simple calculation , Field A= Field B+Field C. It is really ridiculous without this simple functionality and need to through outside third party and update back to Sell , even customer have been highlight this wish many times. Not to mention no formula function setting in the customized field.
View comment · Posted Jun 27, 2021 · VIVOTEK Admin
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VIVOTEK Admin commented,
In Zendesk Support, I have create a lot of ticket form, and different group. Is it possible limit the agent(in one of the group ) only can view one ticket form and set as default? It means that some agent or group can't see some specific ticket form.
View comment · Posted May 21, 2021 · VIVOTEK Admin
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