dave.passaro

Hello, 
I am attempting to add messaging to our zendesk plugin translation app, the method we usually use for sending chat messages is not working after enabling messaging

client.invoke('ticket.sendMessage', { channel: 'chat', message: text}) 
however, all our other functionality is still working. Is this expected, I see the chat API is recommended for messaging, is that the only way? 

Ticket Send Message (Ticket Sidebar Location)

• Invoking this property enables your app to send a message to the end-user, on behalf of the agent. Only works during a live chat conversation for the time being, messaging is coming soon.
• Documentation

Is messaging supported yet? 

Hi Dave,

Thanks for that link, I see it demonstrates getting the headers via a curl, however using the following request can I receive these headers or error? I am not getting a 429 or any of this info in the response, but I might get it if I avoid using the client request?  

Is there an API a support app can use to check if the rate limit has been reached? I am not able to receive the 429 too many requests signal in my app, it appears in the console but the actual call being paused gets no feedback until the limit is up and it completes. 

Is there a way to disable the translation bar option showing altogether. 
Thanks,
Dave