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Eugenio Mejia's Avatar

Eugenio Mejia

Joined Mar 17, 2022

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Last activity Apr 05, 2022

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ACTIVITY OVERVIEW

Latest activity by Eugenio Mejia

Eugenio Mejia commented,

CommentTicket automation and collaboration

It looks like now when you click Forward via email, the content is not automatically included. Can we bring this back?

 

View comment · Posted Apr 05, 2022 · Eugenio Mejia

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Eugenio Mejia commented,

Community comment Feedback - Ticketing system (Support)

I also would like to see this feature implemented. I ran into this same issue. We onboarded our IT team to use Zendesk as a ticketing system to provide support for our Customer Support agents..

Our Customer Support agents need to be able to rate our the support of our IT agents.

View comment · Posted Mar 17, 2022 · Eugenio Mejia

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