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Leo Magalhaes
Joined Jan 07, 2022
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Last activity Apr 26, 2022
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Latest activity by Leo Magalhaes
Leo Magalhaes commented,
CommentCustomer portal
Hey there, is there a way to filter out organizations that shouldn't be allowed to submit tickets? Use case: We don't want reseller customers to submit tickets to our support team.
View comment · Posted Apr 26, 2022 · Leo Magalhaes
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Leo Magalhaes commented,
Community comment Feedback - Voice (Talk)
We need to be able to report agent availability and occupancy for both Chat and Talk, this is a must for our company.
View comment · Posted Jan 07, 2022 · Leo Magalhaes
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