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Jonathan Milne

Joined May 16, 2022

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Last activity May 16, 2022

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Latest activity by Jonathan Milne

Jonathan Milne commented,

CommentViews, ticket status, and ticket fields

This is a really useful feature.. often we have tickets that go on-hold for different reasons. Being able to have additional statuses would allow the ability to set triggers and rules for them more appropriately. 

View comment · Posted May 16, 2022 · Jonathan Milne

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