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Ashish Kumar Mishra's Avatar

Ashish Kumar Mishra

Joined Nov 30, 2021

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Last activity Nov 30, 2021

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Ashish Kumar Mishra commented,

CommentTicket basics

Hi @... Does Zendesk have an API to post a public reply on the ticket? if yes, can it be done in bulk?

 

If through API it's not possible then do we have a way to select all tickets on a particular view and edit in bulk? Currently I can only see 30 tickets in the views that I have created and I need to update ~2k tickets. What would be the easiest way to do this?

View comment · Edited Nov 30, 2021 · Ashish Kumar Mishra

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