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Dave Goddard
Joined Dec 11, 2024
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Last activity Dec 11, 2024
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Latest activity by Dave Goddard
Dave Goddard commented,
Hello. I am receiving exactly the same 403 from https://marketplacer.zendesk.com/embeddable/authenticate when using
the below.
The documentation said to add “chat" between “authenticate” and “jwtFn”, however when I do that nothing happens at all. I noticed that the javascript code specifies both so tried this.
I should mention that I have tried placing this both before and after the script tag for “https://static.zdassets.com/ekr/snippet.js?key=[MYKEY]”
Is there any way to see logs in zendesk for "embeddable/authenticate" to debug the problem?
window.zESettings = {
webWidget: {
authenticate: { // authenticate.chat
jwtFn: function(callback) {
fetch('/api/int/administration/zendesk_jwt/token').then(function(res) {
res.text().then(function(jwt) {
console.log({ jwtEz: jwt });
callback(jwt);
});
});
}
}
}
};
View comment · Posted Dec 11, 2024 · Dave Goddard
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Dave Goddard commented,
Hello. I am receiving exactly the same 403 from https://marketplacer.zendesk.com/embeddable/authenticate when using
the below. The documentation said to add “chat" between “authenticate” and “jwtFn”, however when I do that nothing happens at all. I noticed that the javascript code specifies both so tried this. Was there a resolution to the above?
I should mention that I have tried placing this both before and after the script tag for “https://static.zdassets.com/ekr/snippet.js?key=[MYKEY]”
window.zESettings = {
webWidget: {
authenticate: { // authenticate.chat
jwtFn: function(callback) {
fetch('/api/int/administration/zendesk_jwt/token').then(function(res) {
res.text().then(function(jwt) {
console.log({ jwtEz: jwt });
callback(jwt);
});
});
}
}
}
};
View comment · Edited Dec 11, 2024 · Dave Goddard
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