Raven Agape
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Activity overview
Latest activity by Raven Agape-
Raven Agape commented,
Same issue, is there a timeline here Ahmed?
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Raven Agape commented,
I am having the same issue. I updated using the command above and it did not resolve it.
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Raven Agape commented,
After deployment we realized that if the user using the app doesn't have permission to modify the org the app doesn't work. This was the point of the app, so that is a no go. Any ideas how I can au...
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Raven Agape created a post,
Ampersand issues
Hello! We are having a few glitches with the "&" symbol. Its allowed as part of a name, but have seen two things:1. When pushing it from an API call it posts "&" as the output in Ticket and Org...
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Raven Agape commented,
Worked like a charm! Thank you so much!
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Raven Agape commented,
this did the trick, forgot to come back and say "Thanks!!!"
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Raven Agape created a post,
Update Organization from ZAF ticket app
I'm building a small utility ZAF app to allow an agent to update a custom org field so that the org doesn't need to be completely opened to edit by the agents.There doesn't appear to be a reference...
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Raven Agape commented,
Thank you so much! This has really put me on the right track.Can you give me a pointer on how to parse the array? Here is what I get back: MatchingTickets call results: {results: Array(4), facets: ...
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Raven Agape created a post,
Display custom fields from a query of multiple tickets
AnsweredHello! I've done a lot of python work with the Zendesk REST API, but am new to the javascript side of things in ZAF. Here is what I want to do; Make a sidebar app that:1. Retrieves Custom field val...
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Raven Agape commented,
found it in another post:ticket.customField:custom_field_360034719351