Recent searches
No recent searches
Nicole Hitchcock
Joined Aug 31, 2022
·
Last activity Sep 21, 2022
Following
0
Followers
0
Total activity
5
Votes
3
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Nicole Hitchcock
Nicole Hitchcock commented,
Community comment Feedback - Voice (Talk)
Reporting on both Chat and Talk to see how long people are on specific statuses (online, away, wrap-up time, etc). How agents manually adjust their status. This is a feature standard with most call taking products and it's hard to understand performance issues without it.
View comment · Posted Aug 31, 2022 · Nicole Hitchcock
0
Followers
4
Votes
0
Comments