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Michele Shauck's Avatar

Michele Shauck

Joined Nov 02, 2021

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Last activity May 02, 2024

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ACTIVITY OVERVIEW

Latest activity by Michele Shauck

Michele Shauck commented,

Community comment Q&A - Help center and community

Thanks Brett, the link you provided was helpful.

View comment · Posted Dec 15, 2023 · Michele Shauck

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Michele Shauck commented,

Community comment Q&A - Help center and community

From that tag, you add it to the user segment. 

View comment · Posted Oct 13, 2023 · Michele Shauck

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Michele Shauck commented,

Community comment Q&A - Help center and community

You could do this based on tags adding it to their user segment to block it.

View comment · Posted Oct 11, 2023 · Michele Shauck

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Michele Shauck created a post,

Post Q&A - Help center and community

Is there a Community Terms of Use that ZenDesk has for each account (our organization) to use or hold as a standard outside of what we will ask our clients to uphold?

 

Posted Oct 11, 2023 · Michele Shauck

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Michele Shauck commented,

CommentViews, ticket status, and ticket fields

Agreed, particularly our clients are wanting a status of ready to deploy instead of open or on hold. This allows the clients to not have to shift through their open tickets to find out the next steps they need to take or locate the tickets that are scheduled for a PRD push.

View comment · Posted Nov 02, 2021 · Michele Shauck

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