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Tully Nissenson's Avatar

Tully Nissenson

Joined Dec 15, 2021

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Last activity Dec 15, 2021

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Tully Nissenson commented,

CommentAccounts and billing

Hello, This is very frustration, our subscription ends on February 1st, we received an email that if we want to make changes on the subscription we need to do it at least 30 days in advance. However, when we want to cancel the account it says that the account will be cancel immediately. 

We'd like to keep the subscription till the end of it, but not continue it. 

So WHAT are we supposed to do exactly?

I am in contact with someone from your team, but can't get a clear answer.

Please Help.

View comment · Posted Dec 15, 2021 · Tully Nissenson

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