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Sigurjon Jonsson's Avatar

Sigurjon Jonsson

Joined Oct 16, 2021

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Last activity Feb 23, 2023

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Latest activity by Sigurjon Jonsson

Sigurjon Jonsson commented,

CommentMeasuring success

Do I understand it correctly, that it is not possible to get the backlog for example, 8 hours in the past? Since the backlog is only synchronized once a day?

I am trying to create a dashboard that shows number of unsolved tickets at the start of a shift, and remaining unsolved tickets at the end of the shift(when the report is sent out)

View comment · Posted Jul 28, 2021 · Sigurjon Jonsson

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