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Ben Williams

Joined Aug 26, 2022

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Last activity Aug 26, 2022

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Latest activity by Ben Williams

Ben Williams commented,

CommentSetting up Agent Workspace

I too would like to turn off Agent Workspace, as it simply doesn't work for the way in which we deal with items.  The previous display worked well for us, and allowed us to see and respond to the latest comment, which is our process.

I appreciate it works for some channels, but not for ours, and so please restore the ability to turn it off.

View comment · Posted Aug 26, 2022 · Ben Williams

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