Calvin

Hi @... , thanks for your update on this feature request. We also have a lot of clients questioning about the same thing as well. Some of them got very frustrated to a point that they started questioning why they have to pay a seperate theme license just for the upgrade, instead of the difference. The current pricing setup makes little sense and it becomes a major roadblock for us to recommend Zendesk to them. It would be great to get this sorted as soon as possible.