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Jacob Burch

Joined Oct 17, 2024

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Last activity Oct 17, 2024

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Jacob Burch commented,

CommentReporting for Talk

I can see the number of outbound calls an individual makes under the “Leg agent name” tab but when I move over to the “Call Group” tab, all the outbound calls are grouped together under a blank call group while all the inbound calls are spread between the different call groups. How do I fix this and get outbound calls to show up for each specific call group? 

View comment · Posted Oct 17, 2024 · Jacob Burch

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