Recent searches
No recent searches
Rosita928Ruiz
Joined Mar 24, 2025
·
Last activity Mar 25, 2025
Following
0
Followers
0
Total activity
3
Votes
0
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Rosita928Ruiz
Rosita928Ruiz commented,
Community comment Feedback - Zendesk AI and automation
Hello!
Implement a "confidence score" field or label in your ticketing system to indicate auto-assist's reliability in generating drafts. This allows for automated routing of high-confidence tickets to specialized agents, improving efficiency and response times. Utilize API or workflow automation to filter and assign tickets based on this score, enhancing accuracy and agent focus.
View comment · Posted Mar 25, 2025 · Rosita928Ruiz
0
Followers
0
Votes
0
Comments