{"showBanner":false,"urlFilters":[],"type":"warning","title":"Service Incident","content":"We are investigating reports of customers being unable to use our Zendesk Widget for support. If you need urgent assistance, please reach out to serviceincident@zendesk.com. For more information,
Scheduled Maintenance - July 16, 2022 - Admin Center and Account-Level Settings - All Pods
Scheduled Maintenances - June, 2022 - Multiple dates and Pods
Service Incident - June 28th, 2022 - Changes to Message Sending on the WhatsApp Cloud API
Service Incident - June 24th, 2022
Service Incident - June 21st, 2022
Service Incident - June 21, 2022 - All Products | All Pods - 5XX Errors and Login Issues
Service Incident - June 15, 2022 - All Services | Multiple Pods - 502 Bad Gateway errors
Service Incident - June 14, 2022 - Support | Multiple Pods - Agents unable to access the ticket editor
Service Incident - June 10, 2022 - WhatsApp | Pods 19 & 23 - Delivery Delays
Service Incident - June 7, 2022 - Support | Pod 17 - Delays and delivery issues with Side Conversations
Service Incident - June 6, 2022 - Guide | Multiple Pods - SSO redirects to blank page
Service Incident - June 3, 2022 - Support | Multiple Pods - "Invalid authenticity token" error when updating tickets
Service Incident - June 2, 2022 - Zendesk ZBot - support.zendesk.com Support widget issues
Service Incident - June 2, 2022 - Chat | Multiple Pods - Log in errors and account changes issue
Service Incident - June 2, 2022 - Support | Multiple Pods - Welcome Verification Email Issues
Scheduled Maintenance - June 6, 7 and 8 - WhatsApp Business API Clients
Service Incident - May 24th, 2022 - Support | Multiple Pods - "Something went wrong" error on Sandbox page in Admin Center
Service Incident - May 21st, 2022 - Chat | Multiple Pods - Live Chat Conversations not converted into Tickets
Service Incident - May 19th, 2022 - Explore | All regions - Missing data in multiple metrics
Service Incident - May 17th, 2022 - Explore | Pod 20 - Outdated real time data
Service Incident - May 17th, 2022 - Chat | Multiple Pods - Chats Not Being Assigned To Agents
Service Incident - May 6th, 2022 - Support | Multiple Pods - Views not loading
Service Incident - May 5th, 2022 - Chat | Multiple Pods - Agent Workspace customers unable to serve chats
Service Incident - May 4th, 2022 - Zendesk ZBot Widget unavailable
Service Incident - April 22nd, 2022 - Support | Multiple Pods - Unable to highlight and copy Ticket ID in the Support UI
Service Incident - April 21st, 2022 - Support | Pod 17 - Ticket count not showing up on Views sidebar
Scheduled Maintenance - May 3-31, 2022 - WhatsApp Business API Clients
Scheduled Maintenances - May, 2022 - Multiple dates and Pods
Service Incident - April 19th, 2022 - Multiple Products | EU region - Latency and connectivity errors
Service Incident - April 12th, 2022 - Explore | EU Pods - Dataset sync issues
Scheduled Maintenance - July 16, 2022 - Admin Center and Account-Level Settings - All Pods
Scheduled Maintenances - June, 2022 - Multiple dates and Pods
Service Incident - June 28th, 2022 - Changes to Message Sending on the WhatsApp Cloud API
Service Incident - June 24th, 2022
Service Incident - June 21st, 2022
Service Incident - June 21, 2022 - All Products | All Pods - 5XX Errors and Login Issues
Service Incident - June 15, 2022 - All Services | Multiple Pods - 502 Bad Gateway errors
Service Incident - June 14, 2022 - Support | Multiple Pods - Agents unable to access the ticket editor
Service Incident - June 10, 2022 - WhatsApp | Pods 19 & 23 - Delivery Delays
Service Incident - June 7, 2022 - Support | Pod 17 - Delays and delivery issues with Side Conversations
Service Incident - June 6, 2022 - Guide | Multiple Pods - SSO redirects to blank page
Service Incident - June 3, 2022 - Support | Multiple Pods - "Invalid authenticity token" error when updating tickets
Service Incident - June 2, 2022 - Zendesk ZBot - support.zendesk.com Support widget issues
Service Incident - June 2, 2022 - Chat | Multiple Pods - Log in errors and account changes issue
Service Incident - June 2, 2022 - Support | Multiple Pods - Welcome Verification Email Issues
Scheduled Maintenance - June 6, 7 and 8 - WhatsApp Business API Clients
Service Incident - May 24th, 2022 - Support | Multiple Pods - "Something went wrong" error on Sandbox page in Admin Center
Service Incident - May 21st, 2022 - Chat | Multiple Pods - Live Chat Conversations not converted into Tickets
Service Incident - May 19th, 2022 - Explore | All regions - Missing data in multiple metrics
Service Incident - May 17th, 2022 - Explore | Pod 20 - Outdated real time data
Service Incident - May 17th, 2022 - Chat | Multiple Pods - Chats Not Being Assigned To Agents
Service Incident - May 6th, 2022 - Support | Multiple Pods - Views not loading
Service Incident - May 5th, 2022 - Chat | Multiple Pods - Agent Workspace customers unable to serve chats
Service Incident - May 4th, 2022 - Zendesk ZBot Widget unavailable
Service Incident - April 22nd, 2022 - Support | Multiple Pods - Unable to highlight and copy Ticket ID in the Support UI
Service Incident - April 21st, 2022 - Support | Pod 17 - Ticket count not showing up on Views sidebar
Scheduled Maintenance - May 3-31, 2022 - WhatsApp Business API Clients
Scheduled Maintenances - May, 2022 - Multiple dates and Pods
Service Incident - April 19th, 2022 - Multiple Products | EU region - Latency and connectivity errors
Service Incident - April 12th, 2022 - Explore | EU Pods - Dataset sync issues
