{"showBanner":true,"urlFilters":["/community/"],"type":"success","title":"Zendesk User Groups have launched!","content":"Connect, learn, and share with users like you.
Scheduled Maintenance - February 5, 7 and 12, 2023 | Jira, Hubspot, Outlook, and Slack integrations
Scheduled Maintenance - February 24 - 25, 2023 | Pods 17, 18, 19, 20 - Sunshine Custom Objects
Scheduled Maintenance - February, 2023 | Multiple Pods - Database Upgrade
Scheduled Maintenance - January 30 - February 02, 2023 | Multiple Pods - Chat & Messaging AWS Maintenance
Scheduled Maintenance - January 24, 2023 - Sunshine Conversations | Messaging Channels
Scheduled Maintenance - January 29, 2023 - All Pods - Chat & Messaging Reliability Maintenance
Service Incident - January 25th, 2023
Service Incident - January 11th, 2023
Service Incident - January 6, 2023 - Support | All Pods - CCs and followers fields not displaying properly
Service Incident - December 29, 2022 - Sunshine Conversations | All Pods - Delay and deliverability issues for Messaging in Agent Workspace, Answer Bot & Support Widget
Service Incident - December 22, 2022 - Agent Workspace (Messaging), Social Messaging channels | All Pods - Message delivery failures
Scheduled Maintenance - January 16-17 - WhatsApp Business API Clients
Service Incident - December 14, 2022 - Talk | Pods 19 and 23 - Application errors and call failures
Service Incident - December 6, 2022 - Sell | All Pods - Sell not loading
Service Incident - December 5, 2022 - Support & Guide | Pods 26 and 27 - Login and Loading issues
[CANCELLED] Scheduled Maintenance - January 12, 2023 - Support (Agent Workspace with Messaging) and SunCo Only | All Pods - Sunshine Conversations upgrade
Service Incident - November 23, 2022 - Chat | All Pods - Issue with Chat triggers firing
Service Incident - November 22, 2022 - Support | Multiple Pods - Messaging delays in Agent Workspace
Service Incident - November 22, 2022 - Support | Pod 17 - Side Conversations delays
[CANCELLED] Scheduled Maintenance - December 1, 2022 - All Pods & SunCo Only | Sunshine Conversations upgrade
Service Incident - November 19, 2022 - Support & Talk | Pod 25 - Unable to merge tickets
Service Incident - November 17, 2022 - SunCo | All Pods - Sunshine Conversations delays
Service Incident - November 16, 2022 - Chat | Multiple Pods - Triggers not firing as expected
Service Incident - November 10, 2022 - Sell | Multiple Pods - Disruptions with sending and receiving emails
Service Incident - November 9, 2022 - Guide | Multiple Pods - Help Center returning unformatted data
Service Incident - November 2, 2022 - ZBot - Issues reaching Zendesk Support team via bot
Service Incident - November 1, 2022 - Guide | All Pods - Some articles not displaying article content
Service Incident - November 1, 2022 - Support (Agent Workspace, Social Messaging add-on) | Multiple Pods - Unable to send messages via the WhatsApp channel
Service Incident - October 31, 2022 - Support & Talk | Multiple Pods - Pubsub down causing Talk and Support issues
Service Incident - October 31, 2022 - SunCo & Support | All Pods - SunCo, Web Widget and Mobile SDK Messaging Connection errors
Scheduled Maintenance - February 5, 7 and 12, 2023 | Jira, Hubspot, Outlook, and Slack integrations
Scheduled Maintenance - February 24 - 25, 2023 | Pods 17, 18, 19, 20 - Sunshine Custom Objects
Scheduled Maintenance - February, 2023 | Multiple Pods - Database Upgrade
Scheduled Maintenance - January 30 - February 02, 2023 | Multiple Pods - Chat & Messaging AWS Maintenance
Scheduled Maintenance - January 24, 2023 - Sunshine Conversations | Messaging Channels
Scheduled Maintenance - January 29, 2023 - All Pods - Chat & Messaging Reliability Maintenance
Service Incident - January 25th, 2023
Service Incident - January 11th, 2023
Service Incident - January 6, 2023 - Support | All Pods - CCs and followers fields not displaying properly
Service Incident - December 29, 2022 - Sunshine Conversations | All Pods - Delay and deliverability issues for Messaging in Agent Workspace, Answer Bot & Support Widget
Service Incident - December 22, 2022 - Agent Workspace (Messaging), Social Messaging channels | All Pods - Message delivery failures
Scheduled Maintenance - January 16-17 - WhatsApp Business API Clients
Service Incident - December 14, 2022 - Talk | Pods 19 and 23 - Application errors and call failures
Service Incident - December 6, 2022 - Sell | All Pods - Sell not loading
Service Incident - December 5, 2022 - Support & Guide | Pods 26 and 27 - Login and Loading issues
[CANCELLED] Scheduled Maintenance - January 12, 2023 - Support (Agent Workspace with Messaging) and SunCo Only | All Pods - Sunshine Conversations upgrade
Service Incident - November 23, 2022 - Chat | All Pods - Issue with Chat triggers firing
Service Incident - November 22, 2022 - Support | Multiple Pods - Messaging delays in Agent Workspace
Service Incident - November 22, 2022 - Support | Pod 17 - Side Conversations delays
[CANCELLED] Scheduled Maintenance - December 1, 2022 - All Pods & SunCo Only | Sunshine Conversations upgrade
Service Incident - November 19, 2022 - Support & Talk | Pod 25 - Unable to merge tickets
Service Incident - November 17, 2022 - SunCo | All Pods - Sunshine Conversations delays
Service Incident - November 16, 2022 - Chat | Multiple Pods - Triggers not firing as expected
Service Incident - November 10, 2022 - Sell | Multiple Pods - Disruptions with sending and receiving emails
Service Incident - November 9, 2022 - Guide | Multiple Pods - Help Center returning unformatted data
Service Incident - November 2, 2022 - ZBot - Issues reaching Zendesk Support team via bot
Service Incident - November 1, 2022 - Guide | All Pods - Some articles not displaying article content
Service Incident - November 1, 2022 - Support (Agent Workspace, Social Messaging add-on) | Multiple Pods - Unable to send messages via the WhatsApp channel
Service Incident - October 31, 2022 - Support & Talk | Multiple Pods - Pubsub down causing Talk and Support issues
Service Incident - October 31, 2022 - SunCo & Support | All Pods - SunCo, Web Widget and Mobile SDK Messaging Connection errors
