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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Using Power Automate Zendesk connector to create Ticket from Microsoft Forms - Responder as Ticket Requester
      Respondidas
      Hello was hoping that someone can assist with this. I am very new to using Power Automate. I have been able to get to th...

      Publicado 22 oct 2021 · Sarah Butler

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      AD Integration
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      HI, I'm trying to do Our company's AD integration with ZenDesk. I followed the document provided by ZenDesk.

      Publicado 10 dic 2021 · Ahmed Ashraf

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      Integration between Zendesk and WeChat
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      To integrate We Chat with Zendesk is it necessary to have an official We Chat account or is it enough to have a simple a...

      Publicado 17 nov 2021 · Desirè Del Monte

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      Zendesk failed ticket update on case in Salesforce
      Respondidas
      I've setup a Zendesk-Salesforce integration using the Zendesk app. Everything appeared to be ok until I've noticed that ...

      Publicado 15 nov 2021 · Calin Bostan

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      Amazon Connect, how to get created ticket id after agent end call
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      I installed Amazon Connect from Zendesk marketplace and integrated to my Amazon Connect instance. When customer call to ...

      Publicado 13 nov 2021 · Bom Proapp

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      cannot configure the integration of zendesk support for jira
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      hi everyone, i have the following issue: when we try to make the integration between Zendesk Support with JIRA,we get th...

      Publicado 08 nov 2021 · mell-from-hell

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      Adding Salesforce Projects
      Hi. We have salesforce integration set up but we are also looking at how to incorporate SF projects. Has anyone done thi...

      Publicado 28 oct 2021 · Chris Hardy

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      Zendesk chat and slack integration
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      Is there any product or information regarding Zendesk chat integration with Slack. We have an AI bot supporting Zendesk ...

      Publicado 28 oct 2021 · Divya C

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      Jira Integration : Create a template for the description field of the Jira ticket
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      Hello, This question has been asked in 2018, but it was not possible at the moment. Is it now ? "I use the Zendesk platf...

      Publicado 21 oct 2021 · Margaux Baloge

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      Mass Messaging
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      Is there a way zendesk can allow us the ability to create a mass email blast for however many individuals we are trying ...

      Publicado 14 oct 2021 · Jeremy Ramey

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