Change Enter key from being Send button.
Terminé
Publication le 20 mars 2017
Don't want Enter to Submit a chat message, but "Return" paragraph to the next line. Help!
13
30
Publication le 20 mars 2017
Don't want Enter to Submit a chat message, but "Return" paragraph to the next line. Help!
13
30 commentaire
Officiel
Amisha Sharma
Hello everyone,
We heard you! We recently released Draft Mode in Agent Workspace. Please see here: https://support.zendesk.com/hc/en-us/community/posts/5706421005978-Draft-mode-in-composer-We-want-your-feedback-
If you have draft mode turned on, pressing "enter" will not send your message. You will need to click "send" to send. Please let us know your feedback. Thanks!
0
Officiel
Amisha Sharma
Hello everyone,
We heard you! We recently released Draft Mode in Agent Workspace. Please see here: https://support.zendesk.com/hc/en-us/community/posts/5706421005978-Draft-mode-in-composer-We-want-your-feedback-
If you have draft mode turned on, pressing "enter" will not send your message. You will need to click "send" to send. Please let us know your feedback. Thanks!
0
Jessie Adams
+1 to implement please
0
Kylie Ryan
+1 to implement.
1
Emily Pummell
+1 to implement.
1
bunny
+1 to implement.
2
Nicholas Bowker
Yes, this needs to change immediately. It has been way too long and is not a complex ask. +1 to implement.
2
Andy F.
+1 to all the above comments. This is now six years since the original request was filed, and all we want is the ability to change this to operate as per other tickets. In the old Facebook Private Messages, Enter did not send the message, so we all know that the functionality is there. Just give us the setting option, please.
2
Alex
+1 to this improvement!! Our agents constantly toggle between Messaging and Email, and find it very annoying to accidentally send messages when just trying to create a paragraph break.
3
Cameron Milne
Agreed, this is a most annoying feature that Slack (and most platforms) have. When will this be implemented? It must be such an easy fix.
2
Rosana Jimenez
+1 Following this thread
1
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