Ticketing Form Data Integrate with SQL
Hi All,
I need to create ETL to integrate form data to SQL tables. I am planning to use Azure DataFactory which has connector for Zendesk and also Rest API connector. I have been provided URL like this https://DOMAIN.zendesk.com/api/v2/search?query=ticket_form_id:553604652496. Domain is where our Zendesk domain name goes in and the form_id id is numbers. Is this the URL I should be using to get to the data populated by the form users? Also form has conditional field and based on the inputs users are directed to the right form/form fields. My question is the url the right url (with my domain name) to get to the data from our ETL tool? How can I find the correct api for GET Method to be able to pull the end users' data populated from the above form?
Thanks,
SB
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Also form has custom fields and I can see inputs like these.. In the api to get the form data, is it possible to get the actual field names and not ids?
{"id":9160529444891,"value":null},{"id":8501532340507,"value":null},
{"id":8283559085083,"value":null},{"id":8283335352091,"value":null},
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