Domanda
Come posso usare il codice sorgente () nella barra degli strumenti dell'editor degli articoli del Centro assistenza per formattare il testo del mio articolo?
Risposta
Usa la barra degli strumenti dell’editor degli articoli del centro assistenza per formattare gli articoli. La funzione Codice sorgente permette di applicare tag HTML per arricchire la formattazione del testo.
Di seguito è riportato un elenco di tag HTML che puoi usare nei tuoi articoli.
| Citazioni | <blockquote>block quote text here</blockquote> |
| Testo preformattato | <pre>pre-formatted text here</pre> |
| Intestazioni |
<h1>header text here</h1> (h1 al massimo, h6 al minimo) |
| Apice | <sup>superscript text here</sup> |
| Pedice | <sub>subscript text here</sub> |
| Barrato | <strike>strikethrough text</strike> |
| Rientro |
<p style="padding-left: 30px;">Indented text here</p> (modifica il numero di pixel (ad es., 35 pixel) per cambiare la quantità di rientro) |
| Codice in linea | <code>snippet here</code> |
| Evidenzia | <mark>highlighted text here</mark> |
La schermata qui sotto mostra come il codice HTML visualizza il testo nel Centro assistenza.
Questo non è un elenco completo di tutti gli elementi HTML che puoi aggiungere agli articoli. Tuttavia, rappresenta i casi d'uso più comuni. Se i tag HTML e gli attributi non vengono visualizzati correttamente, potrebbe essere necessario modificare le impostazioni.
Per ulteriori informazioni, leggi l’articolo: Modifica del codice sorgente degli articoli del centro assistenza.
23 commenti
齋藤成志
Hello Ricardo Pinto,
Regarding the HTML `strike` tag explained in the `Strikethrough` section of this page, while it works in preview, it did not function in the production environment.
<strike>strikethrough text</strike>Since the
<strike>tag has been deprecated in HTML5, I think it would be better to change it to something else like<del>.In fact, when I changed it to
<del>, it worked properly.0
Zsa Trias
Hello Jennifer,
It looks like there are two different types of double-quotes used in your code, which is why it's not working properly.
One is the straight, plain text quotes, and the other is curvy "Smart quotes" which causes the coding to break.
Can you please try re-formatting your code and use only the plain text quotes (" ") instead?
0
Jennifer P
Hey Sierra/Everyone,
Hoping someone can help me.
I tried adding the link on the home_page.hbs file like so:
<p class="hero-text">Call <a class="hero-link" href=“tel:123-456-7890”>123-456-7890</a> for Support</p>
Clicking on the link takes me to zendesk 404 error page.
Did you take any additional steps to get it to work? I've also gone to settings --> Guide Settings --> Security and checked the box for Display Unsafe Content which was suggested in another help article.
0
Sierra Collins
It only works in the edit code. I tested it in the edit code of the home page and it works.
0
Ifra Saqlain
Hi Sierra Collins,
Do the following:-
i). Open source code of an article.
ii). Write your phone number with anchor tag like this.
iii). Click OK button.
iv). Save your article which you have been edit for this.
v). Now, your number would be dial by a click.
Thanks
Team
0
Sierra Collins
Hello, how do I edit source code for a phone number within an article? So the phone number can be dialed by clicking the linked number.
0
Ifra Saqlain
Hey ,
Just do the following:
i). Copy paste the code to your script.js file. You will need to add your URLs as mentioned below.
jQuery($ => {
$('.article-list-item.article-promoted > a').attr('href', (i, h) => h.replace('ORININAL HREF VALUE', 'ANOTHER WEBSITE LINK'));
});
Screenshot for the same:
Ex.
ii). jquery CDN to document_head.hbs file.
Thanks
0
Lisa Sedlak
I have a question. How can I make it so when someone clicks on an article in a section, that it goes to another website?
0
Dave Dyson
It's likely that you're using HTML tags or attributes that are considered "unsafe". There's information this, and how to allow unsafe HTML, here: Allowing unsafe HTML in help center articles
0
Fernando Fischer
Question guys, I am trying to add border to images and add some text that will be hidden to the user but searchable to the engine, using the code snippet and inline styling, and all works just fine in the editor but not in the preview, or when I am publishing it, I am doing something wrong? thank you in advance.
0
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