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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).


We need to be able to share individual queries with users/groups. Having to add these to a dashboard and then share the ...

Data ultimo post: 21 gen 2021 · Mark Powell

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I want to be able to copy text like query names from Dashboards directly. If I see something that looks wrong on a...

Data ultimo post: 11 feb 2021 · CJ Johnson

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You can’t adjust the range of results in the metric manipulations until the results load. Often, the results are too big...

Data ultimo post: 11 feb 2021 · CJ Johnson

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I’d like to be able to see what reports utilize each set and custom attribute/metric. Right now you can’t see this...

Data ultimo post: 11 feb 2021 · CJ Johnson

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I want to be able to build and archive sets and custom metrics/attributes that aren’t actively being used on a das...

Data ultimo post: 11 feb 2021 · CJ Johnson

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Hi Team, I would want to know how many hours the respective ticket id's are pending in respecting group before its solve...

Data ultimo post: 04 feb 2021 · Pinto G

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There is currently no way to pull out data showing the first message from a ticket. This feature would be a great help f...

Data ultimo post: 14 ott 2021 · Ruth Torres

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Hi team. I see you have "UPPERCASE()" and "LOWERCASE()" functions available for custom attributes and metrics in Explore...

Data ultimo post: 10 ago 2021 · Owen Greenberg

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Je souhaite effectuer des analyses sur la base des catégories de mon centre d’aide (à partir du jeu de données Guide). A...

Data ultimo post: 05 feb 2021 · Antoine LEGARDINIER

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We would like to be able to report on the number of article comments on a periodic basis. This could be done per all art...

Data ultimo post: 09 feb 2021 · Justin Federico

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