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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.


Hello, Is ti possible to create a trigger or automation that automatically deletes empty tickets created when users ment...

Data ultimo post: 01 ago 2022 · Fares

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Attachment Redacted from Comment event link:

Data ultimo post: 27 feb 2024 · fahev dalebig

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Hello, We're having Talk latency issues when talking to clients via the browser, usually in the 2-to-3-second range. We ...

Data ultimo post: 01 mar 2024 · sspeed

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Hi, customer only wants to be notified via the app if the Priority of the Ticket is 'Urgent'. In all other cases [new ti...

Data ultimo post: 01 mar 2024 · walter maldeghem

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Hi@all I will make different icons for the the nav bar app an select this (Symbol-ID) per Parameters (metadata) in the A...

Data ultimo post: 28 feb 2024 · Mario Bothge

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Hi All We have the Zendesk application within our organization and are interested in integrating it with the ServiceNow ...

Data ultimo post: 22 feb 2024 · Divya Narula

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Howdy! I am being asked by my HR department to see if there is a way to integrate Paylocity into Zendesk? The thought wo...

Data ultimo post: 22 feb 2024 · Geoff Ludwig

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A typical ZIS custom state can be passed like this:
"xxx": {
"Type": "Action",
"ActionN...

Data ultimo post: 18 gen 2024 · Leafworks

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Does anyone know of a way to link the child incident tickets in Zendesk, to the JIRA ticket number? Our tech group is tr...

Data ultimo post: 25 gen 2024 · AJ Sneed

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Dear Zendesk Support Team, I hope this message finds you well. I am reaching out to seek assistance with configuring our...

Data ultimo post: 12 feb 2024 · Shabani

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