Chat widget blocking Macro dropdown on small screens (13" laptop for example)

5 コメント

  • Scott Allison
    Zendesk Product Manager

    Thanks for this feedback Victoria! I'm one the Product Managers here and I'd like to understand this better. Can you reply and include a screenshot? (Please blur out anything confidential).

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  • Victoria

    Scott Allison screenshots below.

    Also note that "closing" the chat feature makes the chat widget go away for a little while, but it always comes back even when I don't have an active request. Super annoying given the overlap with "things that matter" on Zendesk Support.

    It feels like this feature could live under the (?) or the profile section (top-right corner, also see screenshot) when there's no active requests or when the user closes [X] the chat window.

     

     

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  • Jordan

    This drives me crazy. 

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  • heyitsbryanm

    Also drives me crazy, but you can at least close it out.

     

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  • Shawna James
    Community Product Feedback Specialist
    Hi everyone thank you for your continued feedback here. I want to confirm that this has been logged for our PM team to review. We appreciate your engagement here.  For others who may be interested in this feature request, please continue add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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