Automation/Trigger condition improvement for dates
投稿日時:2024年3月07日
Hi Zendesk team,
Feature request: Improvement on the automations/ triggers conditions to add the today's date for before or on on the custom field.
Is within the previous is good for tracking between the today's date and X dates, but if we want to track the dates between X dates to X dates (i.e. want to check 3 years old or 5 years from the certain dates). Best to also have is NOT within the previous so that can be tracking opposite what we can do as of now.
The before or on works if we use the exact date, but it we want to track the current date and use before or on, the condition will not work well since everyday, the date will change.
It would be nice to have additional conditions in automations/triggers for tracking specific dates based on the current date or adding additional conditions like is NOT within the previous X days. This will provide more flexibility to run automations based on the conditions.
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