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Jennifer Rowe

Zendesk Documentation Team

2025년 5월 01일에 편집됨

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      Jennifer Jen Callen

      As the author of this article, 1263082180589, can you provide any help with this? I have added sections within section; however, end-users are seeing “empty” when there are sections created within the Clinical Resources by Topic…How do I get the sections within this section to be listed? Thank you for any support with this!

       

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      Cassandra Von Ordelia

      Is there a way to arrange an odd number of sections under a category, so that they stay in the same number per row and column? I have a category that currently has 7 sections, and each of those sections have a varying number of articles (some 10+ articles, others only 1 article). When I arrange the content, it is trying to squish 2 sections in row 2, column 3, rather than just making a row 3. Forgive my quick paint recreation, but hopefully this helps.

       

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      Joane Bonghanoy

      Q1 : Any ideas how I can centre the section name and its description? 

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      Marina Baciu

      How can I create buttons on multiple levels in my Knowledge Base? For the example the way Zendesk has it set up under their own Knowledge Base (under the Help Centre/Guide section) on the following site https://support.zendesk.com/hc/en-us
      I'm hoping to have our users click the first set of buttons and then click through another set of buttons to navigate to the right section they need to access.
      Hope that makes sense!

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      Rachel Sirrell

      Dear Zendesk, how can we view the subsections under the sections on the homepage? Currently our section looks blank but it would be nice to see the subsections here -

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      Rahul_N_4009

      Hello in home_page.bgs 

      <section class="categories blocks">
            <ul class="blocks-list">
              {{#each categories}}
                {{#if ../has_multiple_categories}}
                  <li class="blocks-item">
                    <a href='{{url}}' class="blocks-item-link">
                      <span class="blocks-item-title">{{name}}</span>
                      <span class="blocks-item-description">{{excerpt description}}</span>
                    </a>
                  </li>
                {{else}}
                  {{#each sections}}
                    <li class="blocks-item">
                      <a href='{{url}}' class="blocks-item-link">
                        <span class="blocks-item-title">
                          {{name}}
                        </span>
                        <span class="blocks-item-description">{{excerpt description}}</span>
                      </a>
                    </li>
                  {{/each}}
                {{/if}}
              {{/each}}
            </ul>
            {{pagination}}
          </section>
      Above code is generated and its showing the 7 blocks and i want to add extra blocks how to do it in home page?
      like this



      Any help from community would be helpful. 

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      Tommy Strand

      Is there a way of listing all the categories and sections flagged as draft?

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      Hiedi Kysther

      Hi Alisson Silva

      You can use the user segment to give permission who can view your categories. For example, if all articles under a section category are only visible to internal agents, then the whole section/category will only be visible to internal agents only. 

      Hope this helps! 

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      Alisson Silva

      Boa tarde!
      Este é o caminho para dar permissão de visualização dos ARTIGOS preciso fazer nas categorias, pode me ajudar?

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