Get open ticket for user without using search API

image avatar

Nisha GAnesh

2021년 9월 10일에 게시됨

Hi,

Is there anyway to implement getting opened tickets of an agent without using search API. I would like to use the sideload, but not succeeded yet.Looking for something similar to this:

t1  = client.tickets(include: [users: :open_ticket_count]).first
t1.assignee.open_ticket_count


Any help would be highly appreciated. Thank you!

0

1

댓글 0개

날짜
    최신순

      로그인하세요.

      원하는 정보를 못 찾으셨나요?

      새 게시물