Receiving a call while on another call

예정되지 않음

2023년 1월 05일에 게시됨

Hello,

Is there a way to see when a call comes in when you are on another call? And then put the current call on hold and answer the new call?

Thanks!

댓글 2개

날짜

최신순

공식

Zendesk Product Manager

2023년 1월 18일

Hi Community,

Amie is correct (thanks!). Thank you for the interest in this feature but unfortunately this is not on our roadmap.

Thanks,

Sean

공식

2023년 1월 18일

Hi Community,

Amie is correct (thanks!). Thank you for the interest in this feature but unfortunately this is not on our roadmap.

Thanks,

Sean

2023년 1월 05일

Hey Andrew,

The short answer here is No. This type of functionality is not currently available with Zendesk Talk.

Best,

Amie

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