Receiving a call while on another call

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已于 2023年1月05日发布

Hello,

Is there a way to see when a call comes in when you are on another call? And then put the current call on hold and answer the new call?

Thanks!

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Zendesk Product Manager

2023年1月18日

Hi Community,

Amie is correct (thanks!). Thank you for the interest in this feature but unfortunately this is not on our roadmap.

Thanks,

Sean

2023年1月05日

Hey Andrew,

The short answer here is No. This type of functionality is not currently available with Zendesk Talk.

Best,

Amie

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