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Receiving a call while on another call
Not Planned
Posted Jan 05, 2023
Hello,
Is there a way to see when a call comes in when you are on another call? And then put the current call on hold and answer the new call?
Thanks!
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2 comments
Official
Sean Chuang
Hi Community,
Amie is correct (thanks!). Thank you for the interest in this feature but unfortunately this is not on our roadmap.
Thanks,
Sean
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Amie Brennan
Hey Andrew,
The short answer here is No. This type of functionality is not currently available with Zendesk Talk.
Best,
Amie
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